Group Coaching
Coaching is as much a perk to employees as are their computers. Employees may view coaching as a value added benefit, but the successful organizations see coaching as something much, much more than that.
“Done right, professional coaching can drive sales, employee engagement, creativity, workplace satisfaction, and bottom line results.”
The R.O.I. of Group Coaching
According to a Manchester Consulting Group study of Fortune 100 executives, the Economic Times reports "coaching resulted in a ROI of almost six times the program cost as well as a 77% improvement in relationships, 67% improvement in teamwork, 61% improvement in job satisfaction and 48% improvement in quality." Additionally, a study of Fortune 500 telecommunications companies by MatrixGlobal found executive coaching resulted in a 529% ROI.
Ed McShane is proud to offer his trademark W.E.C.A.R.E. professional coaching system which teaches the secrets of masterful communication - How to effectively connect with your customers:
The Difference Everyone Has Been Waiting For
W.E.C.A.R.E. lifts your employees up, it improves all aspects of communications and encounters. It is the difference everyone has been waiting for. People in your company will want to stay with your company because they treat one another with more consideration and respect.
There will be less turnover.
Clarity and consideration of one another will be the centerpiece of communication so decisions will be comprehensive and precise with the depth and detail needed to go forward. Relationships will be made with one another and your customers.
Your sales and productivity will greatly improve.
Your bottom line and your employee’s morale will rise and sore!
All because you cared enough about your employees to introduce them to a program that will improve how they treat each other and their customers and their lives will change forever.
Ed’s Trademark program is also a Mission Statement
W.E.C.A.R.E. is the foundation that allows your employees to speak with passion: To family and coworkers, customers and colleagues.
Life is all about relationships, and Ed’s program will improve staff’s customer relations by guiding them to treat everyone with the compassion that comes straight from the heart!
W.E.C.A.R.E. is an easy to remember acronym that stands for the following:
W.
WATCH
To look at someone without judgement.
E.
EXPERIENCE
To be with a person: To “take in” their presence.
C.
A.
R.
E.
CONNECT
To reach toward a person and engage with them.
ACCESS
To listen to and evaluate a person.
RESPOND
To offer insight in a considerate and attentive manner.
ENCOURAGE
To let a person know they are valued and lead them in the direction of the sale.
The Path to a Happy Staff & Happy Customers
If you want your employees to feel fantastic about their jobs.
If you want them to feel like themselves again.
If you would like for them to really know each other, and who they are as people and what motivates them to do quality work.
If you would like them to demonstrate genuine care, passion and interest in each person that crosses their path.
If you would like a staff that is happy, with happy customers.
If you would like for your profits to be up and for your Corporate Office to be happy, then this program is for you!